Young people and family services
Young people
We have staff who are specially trained to work with young people, and understand the problems you face. We can speak to you on a one-to-one basis. We won’t share any information without consent, unless we feel that you or someone else may be at risk. You can review our privacy notice for more information about how we use your information. If you’re worried about someone who has a drug or alcohol problem, we can give you some guidance too. Providing one-to-one support to young people and their families around drug and alcohol issues alongside comprehensive group work and events.
Family and friends support
It can be helpful to speak with other people who know what you are going through, and getting help for yourself can put you in a better position to help your loved one. We offer support to all family members and friends of people who use drugs or alcohol. We can support in confidential one to one sessions, group sessions and also online groups. These sessions provide informal help and support for family members and friends of people who use alcohol and other drugs. Parents and Carers support – We offer support to parents and carers of children and young people to provide drug and alcohol awareness and an understanding of why some young people use drugs or alcohol. Children and young people support – We offer support to children and young people who are worried about someone else’s drug or alcohol use (this could be a parent, other family member, carer or friend). We can support with an understanding of why some people use and the effects of substances.
Family Team Support Update
Due to staffing pressures, there will be a temporary change to the Family Team support offer.
For the time being, we will be unable to provide one-to-one support. This temporary change will ensure that those who require our support are still able to access the support that they need.
This support is available to any adult who has been or is currently impacted by someone else’s substance use.
In the interim, we will be offering the following support:
- Online SMART groups every Tuesday, 3-4pm on Zoom
- Go to: https://zoom.us/join
- Meeting ID: 690 1293 5142
- Passcode: 454051
Simply enter the meeting ID and passcode when prompted to join.
- Weekly face to face drop ins at:
- Durham Family Hub, DH1 2EY – every 1st Thursday of the Month, 1-3:30pm
- Bishop Auckland Family Hub, DL14 6QL – every 2nd Thursday of the month
- Peterlee Family Hub, SR8 5NJ – every 3rd Tuesday of the month 1-3:30pm
- Stanley Family Hub, DH9 0AB – every 4th Thursday of the month, 1-3:30pm
There is also a range of local and national support available. Details of some of the support available are below:
FRANK
A support service providing information about drugs, plus advice for people who use drugs, their parents, and carers.
- Helpline: 0300 123 66 00
- Website: www.talktofrank.com
ADFAM
Provides information to help you cope with your loved one’s drug or alcohol use and links to other support sources.
- Website: www.adfam.org.uk/help-for-families
Durham County Carers support
A voluntary organisation which provides free high-quality services and support to unpaid Carers over the age of 18.
- Website: www.dccarers.org
Young Carers Durham
‘The Bridge’: Supporting young carers and young adult carers in County Durham to thrive and achieve their full potential
NACOA
The National Association for the Children of Alcoholics, offering support and advice.
- Website: www.nacoa.org.uk
We expect these changes to last until at least September 2026 and will update this notice once staffing is in place and we are able to resume one-to-one support.
If you have any questions or concerns, please call us on 0300 026 6666, or email cddars.thinkfamily@waythrough.org.uk